info@cupcakesncoffee.co.uk  |  07970895819

© Cupcakes & Coffee 2019

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PRIVACY POLICY

PRIVACY POLICY - updated one July twenty-eighteen

Cupcakes & Coffee entirely respects your personal information. 

We are committed to protecting your privacy, and so have prepared this Privacy Policy to outline to you how and why we collect and use your personal information when you visit our site (www.cupcakesncoffee.co.uk) or send us a message/email.

Questions, concerns, complaints, or reports of violations can be sent to info@cupcakesncoffee.co.uk

Information Collected Via Technology ('device information')

When you visit our site we automatically collect information from you such as your basic demographic information, web browser, operating system, IP address, and date and time of your visit. This information is solely used for our own market research purposes. 

 

We also collect information as you browse the site, such as the individual web pages or products viewed on our website only, or search terms entered into our website only.

Some information is stored in 'Log Files', or as 'Cookies' (not the kind you eat, sadly), which is used to better your future visits to our site by showing you 'what you might like', and keeping your advertisements relevant on social media. You can clear Cookies at any point from your own computer. 

No information is sold or passed on to any other parties.

Information You Provide To Us

Orders & Payments

When you place an order through our online store the only details we receive are your name, telephone number, email address, and shipping address - in order to complete your order. When you place an order through our contact page the only details we receive are your name, telephone number (optional), and email address.

We use only trusted and secure payment providers - direct bank transfer, Stripe for online store payments, or PayPal. Please note that we do not store complete credit/debit card information, nor do we share your payment details with any other third parties. We do not personally process, record or maintain your credit/debit card or bank account information.

Contact Page & Emails

When you contact us via our contact page or email address, the only details that we receive are those that you enter - usually your name, email address, and telephone number. These details are stored for communication purposes only, and are NEVER passed or sold to third parties. You can request that we delete these details at any time by contacting us at info@cupcakesncoffee.co.uk

Mailing List

We don't have one. Simple!

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Third Parties

We never ever share or sell your personal or payment information with any third parties that you have not consented to.

We only share information with third parties who work with our website by way of providing our products and services to you, powering the features of our website (i.e. Wix's secure online store feature, Stripe who process online payments through Wix, and PayPal who process payments), or for marketing purposes where this has been consented to (i.e. Mail Chimp who deliver our opt-in marketing emails). We currently do not have a mailing list - simple!

 

Site Security

To protect your personal information we take reasonable and necessary precautions to ensure that it is not lost, misused, accessed, disclosed, altered, sold, or destroyed (unless you request us to do so). Our secure site uses SSL certificates to encrypt content and publish it securely using HTTPS.

Outgoing Links

If you choose to click on any links on our website, you may be directed away from our site (for example, to Instagram). We are not responsible for the privacy practices of any other websites, and encourage you to read their individual privacy policy statements.

 

Changes To Our Privacy Policy

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy to www.cupcakesncoffee.co.uk/privacypolicy and we will change the “Last Updated” date above. You should consult this Privacy Policy regularly for any changes.

 

 

Remember, if at any time you would like your details changed or removed from our systems you can request this by emailing info@cupcakesncoffee.co.uk and we will gladly assist you in a timely manner.